Check out what our patients are saying about their 5-star experience with our amazing team!
Shannon M.
12:35 24 Sep 23
My daughter was very nervous about having her Hershberger appliance installed. Everyone made her feel so welcome and special. She left feeling much more comfortable about it with the knowledge of how to keep it clean. I would recommend Dr. Caldwel to anyone getting braces.
Kelli S.
03:09 23 Sep 23
Staff was great and friendly. Went above my expectations. Grateful for the team there.
danielle B.
02:00 22 Sep 23
Palmetto Family Ortho is the greatest! All of our girls have been seen by them in Spartanburg and we have loved every experience. My oldest has had a difficult case with too many baby teeth to work with on the one hand & then missing a permanent tooth too! They’ve worked with her & us beautifully to achieve the best long term results for a gorgeous smile & proper alignment. We love their orthodontists too - they’re all so nice & knowledgeable. We recommend them all the way! ☺️
Hendria J.
20:00 11 Sep 23
Amazing orthodontist. My son smile made a complete 360. Thank you
Lakeshia E.
15:29 11 Sep 23
I absolutely love this place. Quality care, atmosphere and service.
Christy D.
14:44 07 Sep 23
I love palmetto orthodontist because it feels like family, they go out the way to make you comfortable an well taken care of. They have taken such good care of my daughter since we started.
Cindy M.
15:17 31 Aug 23
This office is truly amazing from the front staff all the way back to the orthodontists! Marie is always quick to answer any questions I may have. All smiles here!! 😊
Dawn G.
17:05 25 Aug 23
Both of my daughters have had great experiences at PFO. One with Invisalign and currently one in braces. The process was painless and quick. She felt very comfortable with the friendly staff! Thank you!
Peter P.
16:24 25 Aug 23
From the start, we have had such a positive and welcoming and accommodating experience with Palmetto Family Orthodontics. Their staff and doctors and nurses have been amazing and such a comfort through this time.
Allison G.
16:15 25 Aug 23
These are the most accommodating, professional, and respectful group of people. My son and I loved them and look forward to continuing to work with them.
Misti K.
23:11 21 Aug 23
Everyone in the office has been so kind to us with every visit. My son went in terrified to get braces and left excited and confident. I highly recommend Palmetto Family Orthodontics to everyone!!
Avni P.
16:51 17 Aug 23
Excellent services
Autumn H.
15:15 17 Aug 23
Can't recommend PFO enough! My experience working with them professionally for my patients and personally for my family has been amazing! Truly skilled, passionate, and caring team. They're organized, responsive, and efficient as well. Not to mention a great office environment and team. The whole package!!!
Joanna M.
18:42 16 Aug 23
Wonderful wonderful orthodontist!!!!
Lakisha P.
14:11 14 Aug 23
The entire team is awesome!! I love them 🥰
Rebecca C.
17:00 11 Aug 23
Our son tends to be nervous in these situations but when we left he said it was FUN and not at all scary. High praise!
Robin C.
17:18 06 Aug 23
We love going to Palmetto Family Orthodontist. They are so nice and treat us like family. I would highly recommend
Kim T.
23:11 04 Aug 23
Bar none, hands down, the BEST Orthodontic Office in the Upstate. The staff is so welcoming and helpful. From appointment setting, taking or returning my phone calls, getting my child seen expeditiously when losing or breaking her retainer. Office visits are always on time and we are not kept waiting long in the lobby. All of the Doctors and team are knowledgeable and personable. Clean and Sterile environment and very kid-friendly. Highly recommend them to anyone needing their services. You will be treated like family.
Riviane N.
19:08 04 Aug 23
I absolutely love PFO. I've been going there since April of this year and I don't regret it. So far my experience has been amazing and Dr. Watson is very knowledgeable and experienced; he actually fixed my gap in 3 months with invisalign, even though I have to wear it for 18 months total. Let's just say, my confidence is back because I don't have to worry about that gap showing anymore 🙂. Also, I love that I can text them about anything and I always get a reply in a timely manner. Thanks PFO for what you do and how well you do it!!!
Mary Catherine Y.
02:50 04 Aug 23
Dr. Watson at PFO is truly phenomenal. My son struggles with anxiety and Dr. Watson bent over backwards to make him feel comfortable and at ease. He was skilled, thorough, quick and compassionate. And of course his sense of humor shined through. We are so pleased and so thankful for this practice.
Charlene S.
21:27 03 Aug 23
Awesome staff! Very knowledgeable clinical staff, location is convenient, and very little wait time. Reception staff is so sweet and accommodating!
Valarie C.
17:23 03 Aug 23
I love the staff. Everyone is so patient and caring. Love this office.
Rachel E.
04:34 03 Aug 23
Love love love this place!
Sabrina F.
17:39 02 Aug 23
Each time we walk into Palmetto Family Orthodontics, we feel welcomed and taken care of. Everyone is so kind, so helpful, very patient and we're thankful! The fun game room is a huge bonus (that my kids would actually stay hours in if we'd let them!)!
Tina B.
00:09 02 Aug 23
Nice people work here
Ann R.
22:08 01 Aug 23
The best! Dr. Caldwell is so caring and knowledgeable about my case. He and the team could not be better!
Jagadish P.
01:39 01 Aug 23
My daughter got her braces at Palmetto orthodontists. Very happy with the result. It is also easy to work with them in terms of scheduling and they are very responsive if the braces hurt for some reason after an adjustment
Elizabeth M.
17:09 31 Jul 23
Love PFO! They are helping all 3 of my children have great smiles! They are caring and attentive and very knowledgeable about what each of them needs.
irisrenee S.
16:58 31 Jul 23
There great wego to the one in Boling Springs There great
M D.
16:20 31 Jul 23
We love palmetto family orthodontics! They are friendly and helpful whenever I ask a question and have a scheduling dilemma. They are also quick to answer any concerns.
Jennifer R.
15:22 31 Jul 23
We love PFO!!!
Jori M.
14:11 31 Jul 23
The absolute best hands down!
Cherise F.
19:19 30 Jul 23
My kids and I love this place. The staff is very friendly!
Clemson W.
00:37 30 Jul 23
Everything was great
Kristin R.
22:47 28 Jul 23
This place is so efficient! Everyone is friendly from the front desk to the Orthodontic Assistants and the Orthodontists. They are REAL people ready to make you feel comfortable and answer any of your concerns along the way. Everything is streamlined and appointments are made with explanation on how long the appointment will last. This is so helpful. There is not a charge for your first consultation. Fees and payment are thoroughly explained in advanced with options to fit your needs and insurance plan coverage. Lastly, great reminders about your appointments, us moms need these!😁
April R.
23:48 27 Jul 23
Very friendly staff
Brian V.
19:07 27 Jul 23
The only time i got braces but it was a great experience all around! The verde location has an arcade in it 😅 but all of the locations feel more like home than anything. All of the employees go above and beyond their duty. It is evident they really enjoy their job! Thank you, Dr. Watson and Dr. Caldwell, and team for the wonderful straight teeth!!
Kristen R.
17:17 27 Jul 23
PFO has taken great care of my son and now my daughter too! The staff and docs are wonderful! We wouldn't go anywhere else.
Holly P.
10:37 27 Jul 23
Kind, attentive staff. Wonderful experience for our family including our teenage son who transferred treatment from out of state. Highly recommend!
Denise D.
20:59 26 Jul 23
Dr. Caldwell is absolutely amazing. My son's teeth have had multiple complexities and I wouldn't trust anyone else with them. What could have been a very traumatic experience has been made better by Dr. Caldwell's wisdom in treatment precautions and his great personality that put my son at ease.
Karin J.
15:08 26 Jul 23
We have had a great experience with Palmetto Family Orthodontics. Everyone we have encountered has been professional, kind and caring. The appointments have also been quick and efficient. Thank you!
Rodney D
16:18 25 Jul 23
Fantastic practice this is always very courteous and professional.
katy M.
13:46 25 Jul 23
We love the staff and doctors here, and the office is vibrant! It's actually enjoyable to visit:) Everyone we've worked with here has been upbeat, friendly and highly competent. Great place!!
Chrystal W.
10:24 25 Jul 23
Friendly, professional staff. Clean, beautiful Office. PFO did a great job on my smile as well as my children.
C H
18:16 24 Jul 23
Very friendly and knowledgeable staff and doctors at Palmetto Orthodontics. Very, very pleased with the care for my teeth they have given me as an older patient looking for a bit of help with a few teeth that have moved out of place over the years. They gave me a clear picture of the goal for my teeth and the cost. 100% recommend Palmetto Orthodontists for your orthodontic care
Alexandria
10:02 24 Jul 23
I just started my braces journey but I already see the difference in just 4 months
Christy M.
09:08 24 Jul 23
Incredible individualized care and service with a smile always… love PFO
allen A.
10:03 23 Jul 23
Great staff! Wonderful job of running on schedule. Highly recommend.
Candace Y.
17:55 22 Jul 23
From the beginning every member of the staff have been super nice. They welcome you with open arms & make your experience extremely comfortable. The doctors are super nice & friendly overall just a great practice. Recommend for anyone looking for a good orthodontist.
Ali T.
17:18 22 Jul 23
Everyone at Palmetto Family Orthodontics is so friendly, accommodating, and genuinely care about our well being. They are honest and accurate! So thankful for their practice!
Stephanie L.
20:11 21 Jul 23
Always great service. My child doesn’t dread her appointments and the after hours care is amazing
Jennifer B.
15:29 20 Jul 23
Love this Orthodontist! Everyone seems to generally care about the patients and they are very willing to help immediately if there any issues!
Renada R.
17:23 19 Jul 23
Best Orthodontics in town. Dr. T is the best always positive. This place is a home with a great family for the dental community.
Toni J.
21:09 18 Jul 23
My daughter has dental anxiety and they always make sure she is comfortable before they do anything!
Patricia G.
13:33 21 Jun 23
It was great sticking with PFO
Elizabeth M.
15:16 10 Jun 23
PFO is the best!! Wonderful, friendly, knowledgeable, and helping all 3 of my kids have beautiful smiles (plus my mother-in-law)! I highly recommend them!!
Olivia H.
00:37 01 Jun 23
The most caring team ever!!! Every visit is such a positive, welcoming experience!
Kaitlyn C.
00:34 01 Jun 23
Such a great place!!!
Nicole W.
19:39 27 May 23
My daughter absolutely LOVES Dr. Watson, and the whole staff is so kind and gentle with her!
Jennifer C.
02:12 26 May 23
Every visit is a pleasure! The progress I’ve made is remarkable. I am so happy to be in this journey and I’m almost 50 years old!
Jennifer S.
14:14 25 May 23
Great group of doctors and staff! Highly recommend this group from a dental professional and personal viewpoint
Avery W.
02:12 25 May 23
Destiny is the best!!!
kelly G.
01:10 24 May 23
The most positive experience! I have recommended this practice many times. I truly cannot say enough about the docs and their support staff. 😄
Sharon G.
03:10 23 May 23
Dr. Watson and Amber have been so patient with me as I walk through Invisalign as an adult. Dr. Watson keeps a close watch on my progress and adjusts the treatment plan as needed. 😃 🦷 😁
Cassie S.
02:44 23 May 23
Absolutely love PFO! Everyone is always friendly, professional, and everything is done in a timely manner no matter which location you go to! Highly recommend!
Katherine S.
22:35 22 May 23
Palmetto orthodontics is the best! We had a wonderful experience when our daughter had braces!
Jennifer B.
20:57 22 May 23
The absolute best! My son needed major work and not only did they get him amazing results, they were so kind and fun and easy to work with our crazy schedule. 1000% recommend!
Audrey T
19:03 22 May 23
Have had an excellent experience so far! Would 10/10 recommend!
BillieJean P.
16:58 22 May 23
I am a student with Greenville Tech and was able to visit with Palmetto Family Orthodontics to learn about their practice and what technology they use. I was able to get a behind the scenes look at just how much thought and care goes into each and every individual that receives treatment from them. Highly recommend!!
Bailey B.
15:02 22 May 23
Absolutely incredible!!! Best staff and the most beautiful smile I could dream of. I love PFO❤️
Bonnie G.
18:37 18 May 23
Fabulous place! Great knowledgeable staff!
Emma B.
17:11 18 May 23
I got braces over 6 years ago and since had them off for 4 years and my teeth look amazing and I have the amazing and kind staff here to thanks!
Candace B.
18:08 17 May 23
Amazing office with wonderful doctors and staff! We have used Palmetto Family Orthodontics for many years, for multiple kids, and always recommend them to friends and neighbors! They are always thorough, pleasant, and efficient!
Arayna S.
10:39 17 May 23
This was my second time going through the braces process(due to my own lack of effort the first time). Both experiences with PFO have been really incredible. I loved my visits and am truly sad that it’s going to be less frequent visits now that my braces are off. Everyone is friendly, helpful and patient but recognize the value of their patients’ time! THANK YOU!!
Natalie C.
23:38 15 May 23
Palmetto Orthodontist is the BEST! They always make my kids laugh and feel comfortable. The game waiting room is always a hit too!
Jennifer R.
21:15 15 May 23
We love PFO! Our daughter had her braces put on two years ago. Every appointment is quick and friendly. Appointment changes are easy and this mama appreciates the care they have taken.
Kayla L.
16:48 15 May 23
Great service!! I loved them they are amazing, the team works so well and they did very well with my braces I’ve been happy with my smile now for years!
L M.
15:15 15 May 23
We love PFO!!! Great people and they make going to the orthodontist fun!!
Hannah S.
14:27 15 May 23
I got my braces on 4 years ago here at Palmetto Family and every time I came in for an appointment they were the sweetest!! When I got my braces off 2 years ago, they were just as happy as I was and I couldn’t be more happier with my smile now!! Each and every staff member there deserves an award♥️
Melissa
14:25 15 May 23
Sweet people work here.
Kimberly L.
23:56 11 May 23
We are so thankful for Palmetto Family Orthodontics!! They have been amazing with our daughter. They explain what they are doing very well. They tell us what to expect. And they are just so very kind and professional!
dj Z.
17:04 11 May 23
Very professional and the place looked amazing wouldn’t mind spending the rest of my day in the game room.
mdwynn
20:00 10 May 23
We love Palmetto Family Orthodontics! They are easy to get an appointment with and their work is fast and efficient! Dr. Caldwell has guided us through the process of braces with my daughter and even help fix my permanent retainer!
Ashley E.
14:44 10 May 23
Very impressed with the office and the staff! We love Dr. Scott!!
A P.
23:12 09 May 23
PFO has been amazing to work with over the past 11 years. From consultation and through braces and retainer checks with two of my children to starting the journey with our third. PFO doctors care about their patients and even their families. Even outside of the office, PFO supports the community by sponsoring various swim teams, buying Halloween candy from patients to send to military, and probably so much more I'm unaware of.
Jonathan & Katy N.
18:10 09 May 23
Palmetto Orthodontics has been such a wonderful experience for us! Entire staff is amazing. Highly recommend!
marklet
13:51 09 May 23
I have been with Palmetto for over 4 years and throughout all these years they have been amazing, everyone there is so kind and loving and awesome people. If you are thinking of getting braces definitely go to Palmetto I highly recommend.
Autumn A.
02:50 09 May 23
I had my braces done at PFO and now my 7 year old has braces through PFO! We go to the Spartanburg office and absolutely love the staff! They are knowledgeable and personable! We wouldn’t go anywhere else!
Melinda S.
00:25 09 May 23
Best staff on earth!!! Dr.Caldwell is the best!!!
Alexis B.
17:41 08 May 23
All three of my kids have been a part of the PFO family in the past 6 years. Every staff member we've met have been so kind and welcoming. We love all three of the doctors! We normally visit North Grove but have also had visits in two other offices and have been just as comfortable and pleased with the staff there as well. We have referred several friends over the years and will continue to do so!
Caroline M.
17:06 08 May 23
We love this friendly,honest and reliable communication betweeen this office and our family since our daughter received care for her braces here. The staff is phenomenal and always go above and beyond!
Tiffany R.
13:51 08 May 23
I just want to say that Dr. Caldwell and Dr. Scott are the absolute best orthodontists around. We had such a pleasant experience with Dr. Caldwell and my daughter is even more gorgeous than ever before thanks to this amazing and wonderful team. She is always very excited to see the whole team every time. We absolutely love PFO. If I could give 10 ⭐️ I definitely would!!
Michelle P.
01:08 05 May 23
Every time we go we are treated amazing. Best in the state!
Ashley A.
17:34 04 May 23
I love the staff, the orthodontists, and the excellent care my children receive at PMO. My children love the video games and the fun environment. All three of our children have had a great experience and we highly recommend Palmetto Family Orthodontics!
G L
15:51 04 May 23
We love PFO! The staff and doctors have always been so kind and caring to our family. They are patient and explain things well. I recommend them to anyone looking for a great orthodontist!
Stephania D.
15:16 04 May 23
I enjoyed my care that I received at PFO. Dr. Caldwell and Dr. Watson are phenomenal! The entire staff is top tier! PFO rocks!P. S. Don’t forget to wear your retainers!
Courtney W.
15:15 04 May 23
We love PFO! Always attentive to our needs and clear about timelines, going the extra mile to make my child feel comfortable about the process and while she’s there, even being silly with her to calm her nerves. We highly recommend Dr. Caldwell and Dr. Watson!
Gavin S.
01:22 04 May 23
Dr. Caldwell and the team got my teeth so straight and white just in time for high school! Thanks Dr Caldwell and Go Dawgs!
Margaret D.
18:15 03 May 23
best ortho ever!! they are always on time, very helpful and always want the best. you will never regret coming here!
marissa P.
14:38 03 May 23
The staff is always so friendly and Dr. Scott does a great job remembering things going on in our lives and explaining each pet of the process with braces.
Ashleigh L.
04:18 03 May 23
Absolute best orthodontist in the upstate area! The doctors as well as their support staff are always super friendly and helpful. We are almost done with our braces journey and we will definitely miss them!Ashleigh and Alijah Rollinson
Brittanie S
17:22 02 May 23
Love Dr. Scott, she has been amazing to my son and I! Highly recommend her and their office😍
Savannah C.
16:06 02 May 23
My husband & I have both gone through Invisalign and our oldest is going through phase 1 braces now. Dr Watson has been incredible and caring no matter who his patient is nor their ages. PFO will be our go-to when our other children need braces as well.
Melinda S.
04:21 02 May 23
We love this place savanna has been a patient fur 9 years and Dr Caldwell has been truly amazing!!!
Christy G.
01:56 02 May 23
We have been completely happy with Palmetto Family Orthodontics! The staff is friendly, helpful, accessible, and sincere. The doctors are wonderful at setting the children at ease, even the youngest patients. They are clearly experienced and wise in their field and in working with children.We had no surprises with expense. We were shown clearly what our payments would be and all they would cover. They were true to their word with each of our children.
Elisha C.
01:19 02 May 23
We absolutely love Palmetto! They treat you like family, they keep appointments on schedule, and everyone is friendly! Plus who doesn’t love gaming while you wait for your appt!?!?
